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ERP ⇄ CRM

Cetec ERP to Vitally integration — real-time, two-way sync

Keep Cetec ERP and Vitally in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Cetec ERP and Vitally

Close the gap between front office and back office: Vitally and Cetec ERP share customers and status in real time, in both directions.

Vitally holds the customer relationship; Cetec ERP runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Custom Trait, Account, User, Organization in Vitally with Vendors, Quotes, Sales orders, Purchase orders in Cetec ERP field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • 01 Keep CS tasks and notes aligned between Vitally and ticketing or project tools.
  • 02 Sync account health scores and lifecycle stages from Vitally into a CRM so sales sees churn risk before renewals.
  • 03 Keep customer records aligned between the CRM and the ERP to avoid duplicate account entry.
  • 04 Sync Cetec quotes and sales orders into a CRM so sales pipeline reflects real booked demand.

Common sync patterns

Where Cetec ERP handles order-to-cash: closed-won flows through

A deal won in Vitally creates or updates the customer in Cetec ERP with clean data, so fulfillment and invoicing start without re-entry.

Where Cetec ERP is the finance system of record: money status on the account

Invoice and payment state from Cetec ERP shows on the account in Vitally, so reps see balances before promising the next order.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

What you can sync between Cetec ERP and Vitally

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Cetec ERP objects Vitally objects How this pairing syncs
Invoices Billing documents synced to accounting or a reporting database. Task CS tasks and follow-ups, readable and writable for workflow sync. Invoices is specific to Cetec ERP and Task to Vitally — each maps to any object or custom field on the other side.
Inventory On-hand quantities by location, read for availability and planning. Note Account and user notes captured by success teams. Inventory is specific to Cetec ERP and Note to Vitally — each maps to any object or custom field on the other side.
Parts / items Component and assembly records, including revisions, synced with PLM or e-commerce catalogs. Conversation Customer conversations logged in Vitally; activity objects include parent object details in the payload. Parts / items is specific to Cetec ERP and Conversation to Vitally — each maps to any object or custom field on the other side.
Customers Account records matched to CRM companies for quote-to-cash syncs. NPS Response NPS survey responses for account-health reporting. Customers is specific to Cetec ERP and NPS Response to Vitally — each maps to any object or custom field on the other side.
Vendors Supplier records referenced by purchasing documents. Custom Trait Custom account and user traits for segmentation. Vendors is specific to Cetec ERP and Custom Trait to Vitally — each maps to any object or custom field on the other side.
Quotes Estimates that convert to orders; synced to CRM opportunities. Account Core customer account records with health scores and lifecycle traits; created, updated, retrieved, and listed via the REST API. Quotes is specific to Cetec ERP and Account to Vitally — each maps to any object or custom field on the other side.

How changes propagate between Cetec ERP and Vitally

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Cetec ERP Vitally Interval-based propagation

DetectionStacksync polls Cetec ERP for changes on an incremental schedule, reading only records changed since the previous pass. Polling.

DeliveryEach detected change is written to Vitally through its API, with automatic retries and rate-limit backoff.

Vitally Cetec ERP Sub-second propagation

DetectionVitally notifies Stacksync of record changes through webhook events. Incremental polling on updatedAt cursors.

DeliveryEach detected change is written to Cetec ERP through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Cetec ERP: Subject to the platform's API rate limits.
  • Vitally: Default rate limit of 1,000 requests/min (token bucket); write operations consume more budget, headers expose remaining quota.
What ships with Cetec ERP ⇄ Vitally

Connect Cetec ERP and Vitally for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Cetec ERP–Vitally connection.

Real-time

Two-way sync

Changes in Cetec ERP or Vitally instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Cetec ERP or Vitally data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Cetec ERP or Vitally record.

Observability

Monitoring

Track your Cetec ERP ⇄ Vitally sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Cetec ERP and Vitally.

How the Cetec ERP and Vitally connectors work

Cetec ERP

Integration surface
REST API (web-based ERP with HTTP endpoints)
Authentication
API token / key issued per account
Change detection
Polling; no widely documented event stream for this product class
Capabilities
read · write
Rate limits
Subject to the platform's API rate limits

Vitally

Integration surface
REST API with cursor-based pagination (sortable by createdAt/updatedAt)
Authentication
API key via Basic Auth; keys created in Settings -> Integrations -> REST API and individually revocable
Change detection
Incremental polling on updatedAt cursors; playbook-triggered webhooks can push events for near real-time updates
Capabilities
read · write · webhooks
Rate limits
Default rate limit of 1,000 requests/min (token bucket); write operations consume more budget, headers expose remaining quota.
How it works

How to connect Cetec ERP to Vitally — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Cetec ERP and Vitally with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Cetec ERP connected
    Vitally connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Cetec ERP and Vitally objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Cetec ERP ⇄ Vitally
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Cetec ERP Vitally
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Cetec ERP and Vitally integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 390 integrations available for Cetec ERP and Vitally.

Popular · 8 of 390
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