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Business productivity

Atlassian to Front integration — real-time, two-way sync

Keep Atlassian and Front in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Atlassian and Front

Stop re-entering the same information in Atlassian and Front: Stacksync keeps the records they share consistent in real time, in both directions.

Support and engineering teams connect Atlassian and Front so customer conversations and the work they generate stay linked. Front Conversations that surface bugs or requests become Jira Issues, and Jira status flows back so agents can update Contacts without pinging engineering. Comments stay threaded on both sides.

Stacksync syncs Users and Groups, Confluence Pages, Confluence Spaces, Jira Issues in Atlassian with Messages, Comments, Contacts, Accounts in Front in real time. You choose which records overlap, map the fields that should match, and pick a direction or let changes flow both ways. From then on, an update made in either tool is reflected in the other within seconds, without exports or copy-paste.

Because the sync is field-level, each tool keeps its own extras; only the shared data is held in agreement.

Common use cases

  • 01 Notify Front Contacts when the Jira Issue behind their Conversation ships.
  • 02 Prioritize Boards and Sprints using the volume of Front Conversations linked to each Issue.
  • 03 Route escalations by Front Inbox to the right Jira Project automatically.
  • 04 Create Jira issues from records in other systems, such as onboarding tasks generated from a closed-won CRM deal.

Common sync patterns

Conversation-to-issue escalation

a Front Conversation escalates into a Jira Issue with Messages and Attachments carried over.

Status back to the inbox

Jira Issue status and Issue Comments sync to Front Comments so agents see progress inside the Conversation.

Account-level bug view

Jira Issues roll up to Front Accounts so teams see all open engineering work per customer.

What you can sync between Atlassian and Front

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Atlassian objects Front objects How this pairing syncs
Custom Fields Instance-specific fields (customfield IDs) that carry most business-specific data in syncs. Tags Labels applied to conversations; drive routing and category-level analytics. Custom Fields is specific to Atlassian and Tags to Front — each maps to any object or custom field on the other side.
Workflows and Statuses Status transitions mapped to stages in the paired system. Teammates Agents; used for ownership mapping and workload reporting. Workflows and Statuses is specific to Atlassian and Teammates to Front — each maps to any object or custom field on the other side.
Users and Groups Assignees and reporters matched to identities in other tools. Channels Connected addresses (email, SMS, chat); define where messages originate and send from. Users and Groups is specific to Atlassian and Channels to Front — each maps to any object or custom field on the other side.
Confluence Pages Documentation content readable and writable through the Confluence REST API. Conversations The central threaded unit that messages, comments, and tags attach to; synced for support analytics. Confluence Pages is specific to Atlassian and Conversations to Front — each maps to any object or custom field on the other side.
Confluence Spaces Namespaces that scope page syncs and permissions. Messages Inbound and outbound emails, chats, and SMS within a conversation; read out for response-time reporting. Confluence Spaces is specific to Atlassian and Messages to Front — each maps to any object or custom field on the other side.
Jira Issues The central work item, synced two-way with CRMs, support desks, and other trackers. Comments Internal team notes on conversations; usually read-only in syncs. Jira Issues is specific to Atlassian and Comments to Front — each maps to any object or custom field on the other side.

How changes propagate between Atlassian and Front

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Atlassian Front Sub-second propagation

DetectionAtlassian notifies Stacksync of record changes through webhook events. Webhooks on issue and page events, plus JQL polling on the updated timestamp for backfill.

DeliveryEach detected change is written to Front through its API, with automatic retries and rate-limit backoff.

Front Atlassian Sub-second propagation

DetectionFront notifies Stacksync of record changes through webhook events. Application webhooks and rule-triggered webhooks, with the events endpoint available for polling.

DeliveryEach detected change is written to Atlassian through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Front: Request limits vary by plan.
What ships with Atlassian ⇄ Front

Connect Atlassian and Front for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Atlassian–Front connection.

Real-time

Two-way sync

Changes in Atlassian or Front instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Atlassian or Front data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Atlassian or Front record.

Observability

Monitoring

Track your Atlassian ⇄ Front sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Atlassian and Front.

How the Atlassian and Front connectors work

Atlassian

Integration surface
REST APIs per product (Jira Cloud and Confluence Cloud)
Authentication
OAuth 2.0 (3LO) for apps or API tokens with basic auth for scripts
Change detection
Webhooks on issue and page events, plus JQL polling on the updated timestamp for backfill
Capabilities
read · write · webhooks

Front

Integration surface
REST API (Core API)
Authentication
OAuth authorization via the Stacksync UI ("Connections" > "create new connection" > "Front" > "Authorize") — no coding required
Change detection
Application webhooks and rule-triggered webhooks, with the events endpoint available for polling
Capabilities
read · write · webhooks
Rate limits
Request limits vary by plan.
Front setup guide
How it works

How to connect Atlassian to Front — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Atlassian and Front with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Atlassian connected
    Front connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Atlassian and Front objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Atlassian ⇄ Front
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Atlassian Front
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Atlassian and Front integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 427 integrations available for Atlassian and Front.

Popular · 6 of 427
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