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Business productivity ⇄ Database

Front to MongoDB integration — real-time, two-way sync

Keep Front and MongoDB in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Front and MongoDB

Mirror Front's data into MongoDB so your own code can read and write it like any other table, with changes flowing both ways in seconds.

Syncing Front into MongoDB gives product teams an operational mirror of support data in document form: Conversations with their nested Messages and Comments map naturally to Documents with embedded documents and arrays. Applications and analytics read the inbox from their own database instead of the Front API.

Stacksync mirrors Conversations, Messages, Comments, Contacts from Front into Databases, Collections, Documents, Embedded documents and arrays in MongoDB and keeps both sides in sync in real time. Your services query the database directly, and inserts or updates your code makes flow back into Front, so the tool and the database never disagree.

Common use cases

  • 01 In-app support widgets read a customer's Conversation history straight from MongoDB.
  • 02 Engineers query Message content across Collections without going through the Front API.
  • 03 Indexes on Account and Contact fields power sub-second lookups in internal tooling.
  • 04 Keep Front contacts and accounts aligned with CRM contacts and accounts in both directions.

Common sync patterns

Conversation documents

Front Conversations sync into a MongoDB Collection with Messages and Comments as embedded documents.

Contact and account collections

Front Contacts and Accounts replicate into indexed Collections for fast lookup by app services.

Inbox rollups

MongoDB Views aggregate Conversations per Inbox for dashboards and internal tools.

What you can sync between Front and MongoDB

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Front objects MongoDB objects How this pairing syncs
Teammates Agents; used for ownership mapping and workload reporting. Collections The table-like sync unit; each collection maps to a table or object in the paired system. Teammates is specific to Front and Collections to MongoDB — each maps to any object or custom field on the other side.
Channels Connected addresses (email, SMS, chat); define where messages originate and send from. Documents BSON records created, updated, and deleted during syncs, keyed by _id. Channels is specific to Front and Documents to MongoDB — each maps to any object or custom field on the other side.
Conversations The central threaded unit that messages, comments, and tags attach to; synced for support analytics. Embedded documents and arrays Nested structures that syncs flatten or map to related records in relational targets. Conversations is specific to Front and Embedded documents and arrays to MongoDB — each maps to any object or custom field on the other side.
Messages Inbound and outbound emails, chats, and SMS within a conversation; read out for response-time reporting. Indexes Keep lookups by sync key fast on large collections. Messages is specific to Front and Indexes to MongoDB — each maps to any object or custom field on the other side.
Comments Internal team notes on conversations; usually read-only in syncs. Views Read-only aggregation-defined sources for filtered sync datasets. Comments is specific to Front and Views to MongoDB — each maps to any object or custom field on the other side.
Contacts People across channels; matched to CRM contacts, with custom fields carrying external context. Change streams The oplog-backed event feed that powers real-time change capture. Contacts is specific to Front and Change streams to MongoDB — each maps to any object or custom field on the other side.

How changes propagate between Front and MongoDB

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Front MongoDB Sub-second propagation

DetectionFront notifies Stacksync of record changes through webhook events. Application webhooks and rule-triggered webhooks, with the events endpoint available for polling.

DeliveryEach detected change is applied to MongoDB as a row-level write, with types converted between the two schemas.

MongoDB Front Sub-second propagation

DetectionChanges in MongoDB are captured at the source via change data capture — no polling loop against its API. MongoDB oplog and change streams (requires the database to run as a replica set — even single-node).

DeliveryEach detected change is written to Front through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Front: Request limits vary by plan.
What ships with Front ⇄ MongoDB

Connect Front and MongoDB for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Front–MongoDB connection.

Real-time

Two-way sync

Changes in Front or MongoDB instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Front or MongoDB data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Front or MongoDB record.

Observability

Monitoring

Track your Front ⇄ MongoDB sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Front and MongoDB.

How the Front and MongoDB connectors work

Front

Integration surface
REST API (Core API)
Authentication
OAuth authorization via the Stacksync UI ("Connections" > "create new connection" > "Front" > "Authorize") — no coding required
Change detection
Application webhooks and rule-triggered webhooks, with the events endpoint available for polling
Capabilities
read · write · webhooks
Rate limits
Request limits vary by plan.
Front setup guide

MongoDB

Integration surface
MongoDB wire protocol via official drivers; Atlas additionally offers an administration REST API for cluster management
Authentication
Database credentials (username/password) or TLS/SSL X.509 certificate (.pem upload), entered individually or via a MongoDB connection string (SRV or standard); Stacksync IP allowlisting required
Change detection
MongoDB oplog and change streams (requires the database to run as a replica set — even single-node); Stacksync leverages these built-in tools to track changes in real time
Capabilities
read · write · CDC
MongoDB setup guide
How it works

How to connect Front to MongoDB — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Front and MongoDB with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Front connected
    MongoDB connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Front and MongoDB objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Front ⇄ MongoDB
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Front MongoDB
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Front and MongoDB integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 390 integrations available for Front and MongoDB.

Popular · 8 of 390
All Front integrations All MongoDB integrations Browse all integrations
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