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CRM ⇄ Business productivity

Gorgias to Lusha integration — real-time data sync

Keep Gorgias and Lusha in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Gorgias and Lusha

Flow Lusha data into Gorgias in real time — no exports, no schedulers, no custom scripts.

Lusha is a read-only source: Stacksync reads its data in real time and delivers it into Gorgias, so Gorgias always reflects the current state of Lusha — without exports, scripts, or schedulers.

The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Lusha holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.

Common use cases

  • Re-verify stale contact data on a schedule and flag records that no longer resolve.
  • Enrich new CRM leads with work emails and direct dials the moment they are created.
  • Keep customer records consistent between Gorgias and marketing platforms so support interactions inform campaigns.
  • Sync Gorgias customers and tickets into a warehouse or CRM so support volume can be analyzed alongside order and LTV data.

Where Lusha can store CRM context: fields kept current

Owner, lifecycle stage, or account details from Gorgias sync into Lusha, so people working there have the context without switching tools.

Where Lusha runs outreach

Prospects, sends, and replies sync into Gorgias, keeping lead status current without manual imports.

Where Lusha supplies contact or company data

Enriched fields land directly on records in Gorgias, and refreshes keep them from going stale.

What you can sync between Gorgias and Lusha

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Gorgias objects Lusha objects
Users (agents) Support staff records used for assignment and workload reporting. Bulk Enrichment Requests Batch lookups that enrich multiple records per request, used to backfill large contact lists rather than one-off calls.
Tags Categorize tickets for routing and downstream analytics. Person Profiles Contact-level enrichment results (work emails, phone numbers, title, company) returned per lookup.
Satisfaction surveys CSAT responses synced out for support quality reporting. Company Profiles Firmographic records (industry, size, location) appended to account or company rows.
Events Activity records useful for auditing what happened on a ticket. Email Addresses Work emails written into CRM contact fields during enrichment.
Custom fields Extend tickets with brand-specific attributes. Phone Numbers Direct-dial and mobile numbers appended for outbound calling workflows.
Tickets The central support object, aggregating a conversation across channels. Prospecting Results Search-based lists of people and companies matching filters, used to seed lead lists.
What ships with Gorgias ⇄ Lusha

Connect Gorgias and Lusha for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gorgias–Lusha connection.

Real-time

Real-time sync

Changes in Gorgias or Lusha instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Gorgias or Lusha data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Gorgias or Lusha record.

Observability

Monitoring

Track your Gorgias ⇄ Lusha sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Gorgias and Lusha.

How the Gorgias and Lusha connectors work

Gorgias

Integration surface
REST API
Authentication
API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
Change detection
Webhooks for ticket and message events, supplemented by polling with updated-at cursors
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits, which vary by plan.

Lusha

Integration surface
REST API
Authentication
API key
Change detection
Not event-driven; data is fetched on demand per lookup, so syncs poll or trigger enrichment when source records change
Capabilities
read
Rate limits
Lookups consume credits and are subject to the platform's API rate limits.
How it works

How to connect Gorgias to Lusha — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Gorgias and Lusha with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Gorgias connected
    Lusha connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Gorgias and Lusha objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Gorgias ⇄ Lusha
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Gorgias Lusha
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Gorgias and Lusha integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Gorgias and Lusha.

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