Real-time
Two-way sync
Changes in Cin7 or Drift instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ CRM
Cin7 to Drift integration — real-time, two-way sync
Keep Cin7 and Drift in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from MuleSoft
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Cin7 and Drift
Close the gap between front office and back office: Drift and Cin7 share customers and status in real time, in both directions.
Drift holds the customer relationship; Cin7 runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Contacts, Conversations, Messages, Accounts in Drift with Credit notes / returns, Products, Inventory levels, Sales orders in Cin7 field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Enrich Drift contact and account records with firmographic or product data from an internal database to sharpen playbook targeting.
- 02 Sync meetings booked in Drift to CRM activities so pipeline attribution stays accurate.
- 03 Sync sales orders from Cin7 into an accounting platform or warehouse for revenue and margin reporting.
- 04 Keep customer records aligned between Cin7 and the CRM to remove duplicate account entry.
Common sync patterns
Where Cin7 manages people and org data: keep Drift aligned
Owners, territories, and org structure informed by Cin7 stay current in Drift.
Where Cin7 handles order-to-cash: closed-won flows through
A deal won in Drift creates or updates the customer in Cin7 with clean data, so fulfillment and invoicing start without re-entry.
Where Cin7 is the finance system of record: money status on the account
Invoice and payment state from Cin7 shows on the account in Drift, so reps see balances before promising the next order.
What you can sync between Cin7 and Drift
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Cin7 objects | Drift objects | How this pairing syncs | |
|---|---|---|---|
| Contacts Customers and suppliers, matched to CRM records to keep account data consistent. | Contacts Visitor and lead records created or matched from chat identities; the main CRM-sync object. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Products SKU records with options and pricing, synced with storefront and marketplace catalogs. | Meetings Meetings booked through Drift, synced to CRM as sales activities. | Products is specific to Cin7 and Meetings to Drift — each maps to any object or custom field on the other side. | |
| Inventory levels Stock on hand by branch or location, published outward for availability. | Conversations Chat threads with status and participants; the center of Drift's data model. | Inventory levels is specific to Cin7 and Conversations to Drift — each maps to any object or custom field on the other side. | |
| Sales orders Orders captured from all channels; the main object for fulfillment and revenue syncs. | Messages Individual messages within a conversation, used for transcript and intent analysis. | Sales orders is specific to Cin7 and Messages to Drift — each maps to any object or custom field on the other side. | |
| Purchase orders Supplier orders synced with procurement and accounting workflows. | Accounts Company records used for account-based routing and targeting. | Purchase orders is specific to Cin7 and Accounts to Drift — each maps to any object or custom field on the other side. | |
| Branches / locations Warehouse entities that scope every stock movement and order allocation. | Users Agents and sales reps who own conversations and meetings. | Branches / locations is specific to Cin7 and Users to Drift — each maps to any object or custom field on the other side. |
How changes propagate between Cin7 and Drift
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Cin7 Drift Sub-second propagation
DetectionCin7 notifies Stacksync of record changes through webhook events. Polling on modified-date filters.
DeliveryEach detected change is written to Drift through its API, with automatic retries and rate-limit backoff.
Drift Cin7 Sub-second propagation
DetectionDrift notifies Stacksync of record changes through webhook events. Webhook events for new conversations, messages, and contact changes.
DeliveryEach detected change is written to Cin7 through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Cin7: Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core.
- Drift: Subject to the platform's API rate limits.
What ships with Cin7 ⇄ Drift
Connect Cin7 and Drift for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Cin7–Drift connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Cin7 or Drift data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Cin7 or Drift record.
Observability
Monitoring
Track your Cin7 ⇄ Drift sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Cin7 and Drift.
How the Cin7 and Drift connectors work
Cin7
- Integration surface
- REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs
- Authentication
- API key credentials (paired with a username or account ID, depending on the product)
- Change detection
- Polling on modified-date filters; webhook support exists on some editions for order and stock events
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core
Drift
- Integration surface
- REST API
- Authentication
- OAuth 2.0 via apps registered on the Drift developer platform
- Change detection
- Webhook events for new conversations, messages, and contact changes; polling for backfills
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits
How it works
How to connect Cin7 to Drift — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Cin7 and Drift with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Cin7
connected
Drift
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Cin7 and Drift objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Cin7 ⇄ DriftCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Cin7 DriftCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Cin7 and Drift integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Cin7 and Drift: authenticate both systems, choose the objects to sync (such as Cin7's Contacts and Products), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Cin7 and Drift records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Cin7 and Drift connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Cin7–Drift integration in-house.
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Yes — Stacksync ships production-grade connectors for both Cin7 and Drift. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Cin7: Polling on modified-date filters; webhook support exists on some editions for order and stock events. On Drift: Webhook events for new conversations, messages, and contact changes; polling for backfills. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
-
On the Drift side: Contacts, Conversations, Messages, Accounts, plus custom fields where Drift exposes them. On the Cin7 side: Credit notes / returns, Products, Inventory levels, Sales orders. Stacksync auto-detects both schemas and converts types between the two systems.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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