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Real-time dispatch with full asset context
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Field service dispatch
to the right crew, first try

Stacksync routes trouble tickets and work orders from Salesforce and your OMS into ServiceMax in real time, two-way, attaching crew availability, certifications, and asset history from SAP S/4HANA and OSIsoft PI.

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Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Where field dispatch breaks in production

Three reasons crews show up without the full picture.

A dispatch pulls the ticket, the crew roster, certifications, and the asset's repair history from four systems. When any one is stale, the truck rolls blind. Here is where it goes wrong.

01 - Blind routing

Tickets route on yesterday's roster

ServiceMax assigns work off a crew list synced overnight. By morning the crew is already on another job or lacks the certification the asset needs, and the ticket bounces back.

DATA QUALITY
02 - Missing history

The crew arrives without asset context

The work order lands without the asset's prior failures from SAP S/4HANA or OSIsoft PI. The crew diagnoses from scratch, orders the wrong part, and schedules a costly second visit.

IDENTITY
03 - One-way push

Field updates never reach the office

Crews close work in ServiceMax but status, parts used, and asset readings don't flow back to Salesforce and the ERP. Billing, inventory, and the next dispatch run on stale data.

RELIABILITY
PLATFORM

Six products. One Platform.
Replace many legacy vendors.

Every tool Stacksync replaces is one fewer vendor, one fewer bill, one fewer integration to maintain.

Start building now

Two-way sync

Changes made in one platform automatically update across all connected systems in real time, eliminating data silos and reducing errors.

Replaces:
Heroku Connect and Salesforce Data 360
Heroku Connect Salesforce Data 360

Workflow automation

Stop building brittle API scripts. With Stacksync, you can trigger complex automated workflows using simple SQL commands.

Replaces:
Workato and Boomi

AI Agents

Expose every enterprise system to your agents through a single MCP layer. Claude, ChatGPT and Gemini get production-grade tools without custom glue code.

Natively available in:
Claude and ChatGPT and Gemini
Claude ChatGPT Gemini

Event queues

Handle massive traffic spikes without losing a single event. Queues buffer your data during surges, ensuring strict ordering and reliable delivery.

Replaces:
Kafka and Amazon SQS and Confluent
Kafka Amazon SQS

Database hosting

Interact with your CRM, ERP, and payment tools as if they were just another table in your database. Say goodbye to rate limits and complex API documentation.

Replaces:
AWS RDS and Self-hosted databases
AWS RDS Self-hosted databases

EDI

Transform legacy EDI complexity into simple database interactions. Stacksync automatically parses incoming EDI documents directly into your database tables.

Replaces:
SPS Commerce and TrueCommerce
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Connectors

Every system a dispatch touches, on one sync.

Stacksync ships pre-built two-way connectors for the CRM, field service, ERP, and historians that dispatch runs through, with field-level conflict policies and replay.

Field service & CMMS
05
  • ServiceMax
  • Maximo
  • ServiceNow
  • Salesforce Field Service
  • Oracle Fusion ERP
CRM & ticketing
05
  • Salesforce
  • Microsoft Dynamics 365
  • Zendesk
  • Slack
  • Twilio
ERP & HR
05
  • SAP S/4HANA
  • NetSuite
  • Workday
  • Microsoft Dynamics 365
  • Oracle Fusion ERP
Asset data & analytics
05
  • OSIsoft PI
  • Snowflake
  • BigQuery
  • Postgres
  • Microsoft 365
Custom certifications, asset histories, and your own work-order schema are first-class, no scripting required.
Browse all 1,000+ connectors
SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

How does dispatch see live crew availability?

Crew rosters, certifications, and current assignments sync from Workday and the ERP into ServiceMax in real time, so routing reflects who is actually free and qualified, not last night's list.

Can asset history travel with the work order?

Yes. Prior failures and readings from SAP S/4HANA and OSIsoft PI attach to the ServiceMax work order, so the crew arrives knowing the asset's history and brings the right part.

Do field updates flow back automatically?

Yes. Status, parts used, and asset readings sync two-way from ServiceMax back to Salesforce, the ERP, and the historian, so billing, inventory, and the next dispatch stay current.

How fast does a new ticket reach the field tool?

Sub-second when the CRM or OMS exposes webhooks; otherwise 1-60s on a poll. A trouble ticket reaches ServiceMax while it is still urgent, not on a batch.

Coworkers laughing in front of a laptop in a casual office setting

Stop rolling trucks twice.
Dispatch with full context live.

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