Two-way sync
Changes in Microsoft Teams or Vitally instantly reflect in both systems. No stale data, no manual imports.
Keep Microsoft Teams and Vitally in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Microsoft Teams holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Channels, Channel Messages, Chats & Chat Messages, Team Members & Users in Microsoft Teams to NPS Response, Custom Trait, Account, User in Vitally with bi-directional, real-time sync. Activity and record changes in Microsoft Teams update the matching contact or account in Vitally, and CRM data flows the other way wherever Microsoft Teams can store and use it.
Enriched fields land directly on records in Vitally, and refreshes keep them from going stale.
Owner, lifecycle stage, or account details from Vitally sync into Microsoft Teams, so people working there have the context without switching tools.
Tickets and conversations attach to the right contact and account in Vitally, so sales sees open issues before the next call.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Microsoft Teams objects | Vitally objects | How this pairing syncs | |
|---|---|---|---|
| Team Members & Users Membership synced with identity, HR, or CRM ownership data. | Note Account and user notes captured by success teams. | Team Members & Users is specific to Microsoft Teams and Note to Vitally — each maps to any object or custom field on the other side. | |
| Online Meetings Meeting records synced with scheduling and CRM activity timelines. | Conversation Customer conversations logged in Vitally; activity objects include parent object details in the payload. | Online Meetings is specific to Microsoft Teams and Conversation to Vitally — each maps to any object or custom field on the other side. | |
| Tabs & Installed Apps App configuration read to audit or provision team workspaces. | NPS Response NPS survey responses for account-health reporting. | Tabs & Installed Apps is specific to Microsoft Teams and NPS Response to Vitally — each maps to any object or custom field on the other side. | |
| Teams Team containers provisioned or read to mirror org and project structure. | Custom Trait Custom account and user traits for segmentation. | Teams is specific to Microsoft Teams and Custom Trait to Vitally — each maps to any object or custom field on the other side. | |
| Channels Channel targets used for routing synced notifications and updates. | Account Core customer account records with health scores and lifecycle traits; created, updated, retrieved, and listed via the REST API. | Channels is specific to Microsoft Teams and Account to Vitally — each maps to any object or custom field on the other side. | |
| Channel Messages Posted messages read for archiving or written to broadcast record changes. | User End users tied to accounts, including activity and custom traits. | Channel Messages is specific to Microsoft Teams and User to Vitally — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionMicrosoft Teams notifies Stacksync of record changes through webhook events. Graph change notifications (webhooks) for messages and membership.
DeliveryEach detected change is written to Vitally through its API, with automatic retries and rate-limit backoff.
DetectionVitally notifies Stacksync of record changes through webhook events. Incremental polling on updatedAt cursors.
DeliveryEach detected change is written to Microsoft Teams through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Microsoft Teams–Vitally connection.
Changes in Microsoft Teams or Vitally instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Microsoft Teams or Vitally data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Microsoft Teams or Vitally record.
Track your Microsoft Teams ⇄ Vitally sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Microsoft Teams and Vitally.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Microsoft Teams and Vitally with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Microsoft Teams and Vitally objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Microsoft Teams and Vitally: authenticate both systems, choose the objects to sync (such as Microsoft Teams's Team Members & Users and Online Meetings), map fields visually, and changes propagate both ways in milliseconds — no code required.
Microsoft Teams: REST API (Microsoft Graph). Authentication: OAuth 2.0 via Microsoft Entra ID; reading message content at scale requires Microsoft-approved protected-API access. Vitally: REST API with cursor-based pagination (sortable by createdAt/updatedAt). Authentication: API key via Basic Auth; keys created in Settings -> Integrations -> REST API and individually revocable. Stacksync manages authentication, retries, and rate limits on both sides.
Microsoft Teams: Simple outbound notification into a channel can be done with webhook-style connectors or workflows without a full Graph integration. Vitally: No native change-data-capture stream; incremental sync relies on updatedAt-sorted cursor pagination. Stacksync's field mapping accounts for these differences between Microsoft Teams and Vitally without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Microsoft Teams and Vitally records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Microsoft Teams and Vitally connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Microsoft Teams–Vitally integration in-house.
Yes — Stacksync ships production-grade connectors for both Microsoft Teams and Vitally. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 390 integrations available for Microsoft Teams and Vitally.