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ERP ⇄ CRM

Infor CloudSuite to Vitally integration — real-time, two-way sync

Keep Infor CloudSuite and Vitally in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Migrated from MuleSoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Infor CloudSuite and Vitally

Close the gap between front office and back office: Vitally and Infor CloudSuite share customers and status in real time, in both directions.

Vitally holds the customer relationship; Infor CloudSuite runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Task, Note, Conversation, NPS Response in Vitally with Purchase orders, Invoices, Inventory balances, GL journal entries in Infor CloudSuite field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • 01 Mirror product-usage traits and NPS responses into a warehouse for retention and expansion reporting.
  • 02 Push billing and subscription changes from an ERP or billing system into Vitally to keep success playbooks accurate.
  • 03 Keep supplier and purchase order data aligned with procurement and AP automation tools.
  • 04 Align the ERP customer master with billing and support systems so finance and CX share one account record.

Common sync patterns

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

Where Infor CloudSuite manages people and org data: keep Vitally aligned

Owners, territories, and org structure informed by Infor CloudSuite stay current in Vitally.

Where Infor CloudSuite handles order-to-cash: closed-won flows through

A deal won in Vitally creates or updates the customer in Infor CloudSuite with clean data, so fulfillment and invoicing start without re-entry.

What you can sync between Infor CloudSuite and Vitally

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Infor CloudSuite objects Vitally objects How this pairing syncs
Sales orders Demand-side documents synced in from commerce channels and out for fulfillment visibility. User End users tied to accounts, including activity and custom traits. Sales orders is specific to Infor CloudSuite and User to Vitally — each maps to any object or custom field on the other side.
Purchase orders Supply-side documents shared with procurement and supplier portals. Organization Parent organizations for hierarchical B2B account structures. Purchase orders is specific to Infor CloudSuite and Organization to Vitally — each maps to any object or custom field on the other side.
Invoices Billing documents synced to finance and reporting systems. Task CS tasks and follow-ups, readable and writable for workflow sync. Invoices is specific to Infor CloudSuite and Task to Vitally — each maps to any object or custom field on the other side.
Inventory balances On-hand quantities exposed so external channels quote against real stock. Note Account and user notes captured by success teams. Inventory balances is specific to Infor CloudSuite and Note to Vitally — each maps to any object or custom field on the other side.
GL journal entries Financial postings replicated for consolidated reporting. Conversation Customer conversations logged in Vitally; activity objects include parent object details in the payload. GL journal entries is specific to Infor CloudSuite and Conversation to Vitally — each maps to any object or custom field on the other side.
Items Product and material masters synced to commerce, CRM, and planning tools. NPS Response NPS survey responses for account-health reporting. Items is specific to Infor CloudSuite and NPS Response to Vitally — each maps to any object or custom field on the other side.

How changes propagate between Infor CloudSuite and Vitally

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Infor CloudSuite Vitally Interval-based propagation

DetectionStacksync polls Infor CloudSuite for changes on an incremental schedule, reading only records changed since the previous pass. Event-style BOD publications through Infor ION where configured.

DeliveryEach detected change is written to Vitally through its API, with automatic retries and rate-limit backoff.

Vitally Infor CloudSuite Sub-second propagation

DetectionVitally notifies Stacksync of record changes through webhook events. Incremental polling on updatedAt cursors.

DeliveryEach detected change is written to Infor CloudSuite through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Infor CloudSuite: Subject to the ION API gateway's rate limiting policies for the tenant.
  • Vitally: Default rate limit of 1,000 requests/min (token bucket); write operations consume more budget, headers expose remaining quota.
What ships with Infor CloudSuite ⇄ Vitally

Connect Infor CloudSuite and Vitally for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Infor CloudSuite–Vitally connection.

Real-time

Two-way sync

Changes in Infor CloudSuite or Vitally instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Infor CloudSuite or Vitally data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Infor CloudSuite or Vitally record.

Observability

Monitoring

Track your Infor CloudSuite ⇄ Vitally sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Infor CloudSuite and Vitally.

How the Infor CloudSuite and Vitally connectors work

Infor CloudSuite

Integration surface
REST APIs exposed through the Infor ION API gateway; integration payloads are standardized as Business Object Documents (BODs)
Authentication
OAuth 2.0 via Infor OS / ION API credentials
Change detection
Event-style BOD publications through Infor ION where configured; otherwise polling
Capabilities
read · write
Rate limits
Subject to the ION API gateway's rate limiting policies for the tenant.

Vitally

Integration surface
REST API with cursor-based pagination (sortable by createdAt/updatedAt)
Authentication
API key via Basic Auth; keys created in Settings -> Integrations -> REST API and individually revocable
Change detection
Incremental polling on updatedAt cursors; playbook-triggered webhooks can push events for near real-time updates
Capabilities
read · write · webhooks
Rate limits
Default rate limit of 1,000 requests/min (token bucket); write operations consume more budget, headers expose remaining quota.
How it works

How to connect Infor CloudSuite to Vitally — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Infor CloudSuite and Vitally with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Infor CloudSuite connected
    Vitally connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Infor CloudSuite and Vitally objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Infor CloudSuite ⇄ Vitally
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Infor CloudSuite Vitally
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Infor CloudSuite and Vitally integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 390 integrations available for Infor CloudSuite and Vitally.

Popular · 8 of 390
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