Two-way sync
Changes in Salesmate or Vitally instantly reflect in both systems. No stale data, no manual imports.
Keep Salesmate and Vitally in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Two CRMs in one company is more common than anyone plans for: an acquisition brings its own system, regions or business units standardize differently, or a migration is under way and both are live. In every case, some of the same companies and people exist in both systems, and every day of manual double entry pushes the copies further apart.
Stacksync syncs Notes, Users, Contacts, Companies in Salesmate with Organization, Task, Note, Conversation in Vitally in real time and in both directions, with field-level mapping and matching on identifiers you choose. Update a record in either CRM and the other reflects it within seconds.
When one CRM is replacing the other, run both fully live until cutover, with no snapshot gap and no data freeze.
Where each CRM serves a different team or region, sync just the shared accounts and contacts so handoffs and cross-sell work.
Deal stage and value on shared accounts stay visible from either CRM.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Salesmate objects | Vitally objects | How this pairing syncs | |
|---|---|---|---|
| Notes Free-text records synced for context in support or success tools. | Note Account and user notes captured by success teams. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Users Team member records used for ownership mapping. | User End users tied to accounts, including activity and custom traits. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Deals Pipeline opportunities with stage and value, synced out for revenue reporting. | Organization Parent organizations for hierarchical B2B account structures. | Deals is specific to Salesmate and Organization to Vitally — each maps to any object or custom field on the other side. | |
| Activities Calls, emails, and tasks logged against records and exported for analytics. | Task CS tasks and follow-ups, readable and writable for workflow sync. | Activities is specific to Salesmate and Task to Vitally — each maps to any object or custom field on the other side. | |
| Pipelines and Stages Sales process definitions read for stage mapping in syncs. | Conversation Customer conversations logged in Vitally; activity objects include parent object details in the payload. | Pipelines and Stages is specific to Salesmate and Conversation to Vitally — each maps to any object or custom field on the other side. | |
| Products Catalog items attached to deals, typically sourced from an ERP or billing system. | NPS Response NPS survey responses for account-health reporting. | Products is specific to Salesmate and NPS Response to Vitally — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionSalesmate notifies Stacksync of record changes through webhook events. Webhook triggers via the platform's automation features, with scheduled polling on modified timestamps as fallback.
DeliveryEach detected change is written to Vitally through its API, with automatic retries and rate-limit backoff.
DetectionVitally notifies Stacksync of record changes through webhook events. Incremental polling on updatedAt cursors.
DeliveryEach detected change is written to Salesmate through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Salesmate–Vitally connection.
Changes in Salesmate or Vitally instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Salesmate or Vitally data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Salesmate or Vitally record.
Track your Salesmate ⇄ Vitally sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Salesmate and Vitally.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Salesmate and Vitally with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Salesmate and Vitally objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Salesmate and Vitally: authenticate both systems, choose the objects to sync (such as Salesmate's Notes and Users), map fields visually, and changes propagate both ways in milliseconds — no code required.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Salesmate and Vitally: Migration with a parallel run; Divisional or regional split; Where both track pipeline: deal visibility across systems. When one CRM is replacing the other, run both fully live until cutover, with no snapshot gap and no data freeze.
Salesmate: REST API. Authentication: Access token (API key) sent as a request header. Vitally: REST API with cursor-based pagination (sortable by createdAt/updatedAt). Authentication: API key via Basic Auth; keys created in Settings -> Integrations -> REST API and individually revocable. Stacksync manages authentication, retries, and rate limits on both sides.
Salesmate: Salesmate organizes CRM data into Contacts, Companies, Deals, and Activities modules, each supporting custom fields that syncs can read and write. Vitally: Authentication is Basic Auth with a revocable API key. Stacksync's field mapping accounts for these differences between Salesmate and Vitally without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Salesmate and Vitally records are not retained after a sync operation.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 390 integrations available for Salesmate and Vitally.