Stacksync: Comprehensive data protection, privacy, and compliance for modern automation and data sync across enterprise systems

FAQs

Q1. Does Stacksync store any of my data?

A: Stacksync does not persistently store your business data. Data is processed transiently during sync operations and purged immediately after successful delivery. In rare cases of destination outages or schema changes processing, data may be temporarily queued and is always encrypted using military-grade AES encryption.

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Q2: Is my data encrypted at every stage?

A: Yes. All data is encrypted both in transit (using TLS 1.2+) and at rest (using AES with regularly rotated keys). Credentials and configuration metadata are stored in encrypted form, and any temporarily queued data is also encrypted.

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Q3. How does Stacksync handle Personally Identifiable Information (PII)?

A: Stacksync may process PII, PHI or PCI as part of your sync workflows, but never stores any data in plain text or outside the scope of the business relationship. All processing is strictly limited to customer-defined purposes and legal requirements. Stacksync is designed with privacy by design principles and supports compliance with regulations such as SOC 2 type II, ISO 27001, GDPR, CCPA, and HIPAA compliance.

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Q4. What compliance certifications does Stacksync hold?

A: Stacksync is certified for SOC 2 Type II and ISO 27001, GDPR, HIPAA, CCPA, and the Data Privacy Framework (DPF-US/EU/UK/CH). Regular independent audits verify our controls for security, availability, and confidentiality, and we provide documentation to support your own compliance needs.

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Q5. Can I control who accesses my data and workflows?

A: Yes. Stacksync provides granular, Role-Based Access Controls (RBAC) at the workspace level and resource level. You can assign permissions for users, teams, and integrations, supporting multiple roles such as Owner, Editor, and Viewer.

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Contact information: For security, privacy, or data protection inquiries, reach us at security@stacksync.com, privacy@stacksync.com, dpo@stacksync.com or via our contact form at www.stacksync.com/contact. For urgent or critical matters, please contact critical@stacksync.com immediately.