Schema Reference
9 segments · X12 855 Purchase Order Acknowledgment
Automating PetSmart EDI 855
Stacksync validates, transforms, and delivers your 855 transactions automatically — so your team can focus on operations, not EDI compliance.
PetSmart EDI 855 FAQ
Common questions about 855 Purchase Order Acknowledgment transactions with PetSmart.
How quickly must I respond to a PetSmart 850 with an EDI 855?
PetSmart compliance programs generally require an EDI 855 Purchase Order Acknowledgment within 24 to 48 hours of receiving the 850. Some PetSmart business units or time-sensitive product categories may have tighter windows. Failing to acknowledge within the deadline can result in compliance penalties, reduced scorecard ratings, and in some cases automatic PO cancellation. Stacksync can send 855 acknowledgments automatically the moment your system processes the incoming PO, well within PetSmart's required timeframe. The platform logs every acknowledgment with timestamps for compliance auditing.
What status codes can be sent in a PetSmart EDI 855?
The PetSmart EDI 855 supports several acknowledgment status codes in the BAK and ACK segments: accepted as ordered (AC), accepted with changes (AD), backorder (BO), rejected (RJ), and item not found (IF). You can acknowledge the entire PO at the header level or respond line by line with different statuses — for example, accepting most items while backordering one and rejecting another. Stacksync lets you define business rules that automatically assign these status codes based on your inventory availability, pricing validation, and fulfillment capacity, removing the need for manual line-by-line review.
Is an EDI 855 required for every PetSmart Purchase Order?
Most PetSmart compliance programs require an 855 for every 850 PO received. However, some PetSmart divisions or product categories may not enforce the requirement, especially for smaller suppliers or specific fulfillment models. Even when not strictly mandatory, sending an 855 is best practice — it confirms receipt, prevents duplicate PO transmissions, and establishes a clear audit trail. Stacksync configures 855 responses per PetSmart business unit, so you can automate acknowledgments where required while handling exceptions for divisions with different compliance expectations.
What happens if I reject a line item in a PetSmart EDI 855?
When you reject a line item in the PetSmart 855 using the RJ status code, PetSmart's ordering system is notified that you cannot fulfill that specific item. Depending on PetSmart's policies, they may issue a revised 850 with alternative items, cancel the line, or source the product from another supplier. Partial rejections — where you accept some lines and reject others — are common and supported through line-level ACK segments. Stacksync tracks rejected lines and can trigger alerts so your sales or fulfillment team can follow up with PetSmart proactively.
Can Stacksync automate PetSmart EDI 855 responses?
Yes. Stacksync automates PetSmart 855 responses by connecting to your inventory and order management systems. When a PetSmart 850 arrives, Stacksync checks stock levels, validates pricing against your catalog, and confirms fulfillment capacity. Based on configurable business rules, it generates the appropriate 855 with acceptance, modification, or backorder status codes — all without manual intervention. You can set thresholds for automatic acceptance (e.g., accept if all items are in stock) and escalate edge cases to your team for review. The entire response cycle typically completes in under a minute.
