PetSmart X12 820 Payment Order/Remittance Advice

A PetSmart EDI 820 Payment Order/Remittance Advice details which invoices are being paid, any deductions or adjustments applied, and the net payment amount. The BPR segment specifies the payment method (EFT, check), amount, and effective date. The RMR segments list individual invoice numbers with the original amount, adjustment amount, and amount paid. Stacksync matches each RMR line to your outstanding receivables, automatically reconciling paid invoices and flagging any short-pays, chargebacks, or unexplained deductions for your accounts receivable team to investigate.

The PetSmart EDI 820 works alongside the actual EFT payment — the 820 is the electronic remittance advice that accompanies (or arrives shortly before/after) the bank transfer. The BPR segment in the 820 contains the payment method, bank routing numbers, and effective date that correspond to the EFT transaction. This separation means the remittance data flows through EDI while the money flows through banking channels. Stacksync reconciles the 820 remittance against your bank deposit, matching by reference number and amount to close the payment cycle automatically.

The EDI 810 is the invoice you send to PetSmart, and the 820 is PetSmart's response telling you how they paid it. Each 820 references one or more 810 invoice numbers in the RMR segments. If PetSmart paid the full amount, the 820 shows a 1:1 match. If PetSmart took deductions (compliance penalties, damaged goods, pricing adjustments), the 820 shows the original invoice amount, the deduction amount, and the net payment. Stacksync links 820 payments back to the original 810 invoices automatically, giving your finance team a clear audit trail from order to payment.

When a PetSmart 820 includes deductions, review the ADX (Adjustment) segments which contain reason codes explaining each deduction — common reasons include pricing discrepancies, quantity shorts, compliance penalties, and allowance offsets. Stacksync categorizes deductions by reason code and cross-references them against the original PO, ASN, and invoice data. If a deduction appears invalid, the platform generates a dispute package with supporting documentation. Track deduction patterns over time to identify and fix root causes rather than disputing the same issues repeatedly.

Yes. Stacksync automatically processes incoming PetSmart 820 remittance data by matching each payment line to your outstanding receivables. Fully paid invoices are closed, partial payments are applied with the remaining balance flagged, and deductions are categorized by reason code for review. The platform generates aging reports that show which PetSmart invoices are paid, pending, or disputed. For recurring deduction types, Stacksync identifies patterns (e.g., frequent ASN compliance chargebacks) so your team can address the operational root cause rather than disputing individual transactions.