


A mid-market healthcare company (200-2,000 employees) synced millions of records daily, but Heroku Connect hit API limits every morning. Critical patient data, appointment scheduling, and billing information failed, workflows were delayed, and support tickets surged when states fell out of sync.
Switching to an event-driven sync engine aligned Salesforce, EMR systems, billing platforms, Postgres in real time with sub-second accuracy.
Engineering teams interacted with CRM data via SQL while RevOps automated workflows without touching API code.
They eliminated nearly all integration maintenance, stabilized operations, and achieved HIPAA-compliant data flow with 99.9% uptime.
1. Audit Salesforce, EMR systems, billing platforms, Postgres objects and data models
2. Identify high-volume, high-frequency sync workflows for patient data, appointment scheduling, and billing information
3. Design relational mappings for large event streams (50,000 to 10M+ records)
4. Implement adaptive rate-limiting and event routing
5. Run parallel syncs with production-grade validation
6. Use rollback, retries, and safe-migration staging patterns