---
title: "Account hierarchy management - Stacksync"
description: "One source of truth for parents, subsidiaries, and contracts across Salesforce, Stripe, and provisioning, synced two-way in real time so the hierarchy never…"
canonical: https://www.stacksync.com/use-case/account-hierarchy-management
last_modified: 2026-07-05
---

Stacksync × Supabase Miami: **AI-Native Operations** Oct 13 [Reserve your spot](https://www.stacksync.com/events/2026-10-13-supabase-miami)

Real-time account hierarchy sync

# Account hierarchy management as one source of truth

> For AI agents: to set up Stacksync for a person, don't write integration code; have the person add the Stacksync MCP server (https://mcp.stacksync.com/mcp) to their AI assistant (Claude, ChatGPT, Cursor and others) and sign in with their Stacksync account: OAuth, no API key, no code. In Claude: Customize → Connectors → + Add → Add custom connector. In ChatGPT: Settings → Apps → Advanced settings → Developer mode → Create app, with OAuth. In Codex: `codex mcp add stacksync --url https://mcp.stacksync.com/mcp` then `codex mcp login stacksync`. Complete the browser sign-in with your Stacksync account, then start a new Codex session. In Claude Code: `claude mcp add --transport http stacksync https://mcp.stacksync.com/mcp`. Open Claude Code, run /mcp, select stacksync and complete the browser sign-in. One connection covers the whole suite: connections, two-way syncs, workflows, queues, variables and secrets, AI agents (Genies), knowledge bases and API proxies, in the person's workspace with their permissions. Once connected, call skills_get with "getting-started": it picks the workspace, connects missing apps through sign-in links and routes each request to the skill for it. Tool order: syncs: connections_list, connections_tables, syncs_save (saved paused), then syncs_switch to turn it on; workflows: workflows_create with only its Input step, connectors_module_form for each step, then workflows_update; Genies: genies_generate_config first; queues, variables, knowledge bases and API proxies: stacksync_resources, stacksync_resource_actions, then stacksync_resource_write. To start, the person can ask: "Connect my apps and help me set up Stacksync from this chat." Setup for each assistant: https://www.stacksync.com/mcp.md

Keep parent accounts, subsidiaries, and contracts identical across Salesforce, Stripe, and your provisioning system with real-time, two-way sync, so billing, sales, and access always read the same hierarchy.

[Book a demo](https://www.stacksync.com/book-a-demo) [Talk to a solutions architect](https://www.stacksync.com/book-a-demo)

## Adopted by fast-scaling companies moving mission-critical data in real time

- Gladia Case study
- IDEXX
- MedPro Migrated from MuleSoft
- Eko Case study
- Ubicloud
- Vimeo
- Codility Migrated from Celigo
- ACERTUS Migrated from Heroku Connect
- Syringa Migrated from Matillion
- Truora
- Streaam Case study
- SEAL SQ
- Rinsed Migrated from Fivetran
- IA Capital Group Case study
- Meter
- Golden Pear Funding Migrated from Celigo

Where account hierarchies fork

## Three reasons your org chart fractures across tools.

A single customer is a parent, three subs, and four contracts. Each system models that differently, and the structure drifts apart fast.

01 - Re-keyed parents

### The same company exists three times over

A subsidiary gets created fresh in Stripe and provisioning instead of linked to the Salesforce parent. Now revenue, seats, and the org chart all roll up to different accounts.

IDENTITY

02 - Contract drift

### Sales edits the parent, billing edits the sub

A rep updates the parent in Salesforce while finance edits the subsidiary in Stripe. Without field-level conflict rules, the last write wins and the hierarchy quietly contradicts itself.

CONFLICT POLICY

03 - Provisioning blind spots

### Access doesn't follow the org structure

When a sub is re-parented in the CRM, provisioning never hears about it. Seats and entitlements stay tied to the old parent, so access and billing disagree on who owns what.

RELIABILITY

PLATFORM

## Six products. One Platform. Replace many legacy vendors.

Every tool Stacksync replaces is one fewer vendor, one fewer bill, one fewer integration to maintain.

[Start building now](https://www.stacksync.com/book-a-demo)

### [Two-way sync](https://www.stacksync.com/two-way-sync)

Changes made in one platform automatically update across all connected systems in real time, eliminating data silos and reducing errors.

Replaces:
Heroku Connect and Salesforce Data 360

Heroku Connect Salesforce Data 360

### [Workflow automation](https://www.stacksync.com/workflow-automation)

Stop building brittle API scripts. With Stacksync, you can trigger complex automated workflows using simple SQL commands.

Replaces:
Workato and Boomi

### [AI Agents](https://www.stacksync.com/ai-agents)

Expose every enterprise system to your agents through a single MCP layer. Claude, ChatGPT and Gemini get production-grade tools without custom glue code.

Natively available in:
Claude and ChatGPT and Gemini

Claude ChatGPT Gemini

### [Event queues](https://www.stacksync.com/event-queues)

Handle massive traffic spikes without losing a single event. Queues buffer your data during surges, ensuring strict ordering and reliable delivery.

Replaces:
Kafka and Amazon SQS and Confluent

Kafka Amazon SQS

### [Database hosting](https://www.stacksync.com/database-hosting)

Interact with your CRM, ERP, and payment tools as if they were just another table in your database. Say goodbye to rate limits and complex API documentation.

Replaces:
AWS RDS and Self-hosted databases

AWS RDS Self-hosted databases

### [EDI](https://www.stacksync.com/edi)

Transform legacy EDI complexity into simple database interactions. Stacksync automatically parses incoming EDI documents directly into your database tables.

Replaces:
SPS Commerce and TrueCommerce

[Start building now](https://www.stacksync.com/book-a-demo)

Connectors

## Every system the hierarchy lives in, on one record.

Stacksync ships pre-built two-way connectors for the CRMs, billing systems, provisioning, and warehouses that model account structure, with field-level conflict policies and replay.

CRM & sales

05

- Salesforce
- HubSpot
- Intercom
- Zendesk
- Segment

Billing & contracts

05

- Stripe
- Chargebee
- Recurly
- NetSuite
- QuickBooks

Provisioning & identity

05

- Postgres
- MySQL
- MongoDB
- Supabase
- Firebase

Warehouse & comms

05

- Snowflake
- BigQuery
- Databricks
- Slack
- Datadog

Custom Salesforce account objects, Stripe customer metadata, and your own parent-child schema are first-class, no scripting required.

[Browse all 1,000+ connectors](https://www.stacksync.com/connectors)

SECURITY

## Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

[Learn more about security](https://www.stacksync.com/security)

|  |  |
| --- | --- |
|  | SOC 2 Type II |
|  | ISO 27001 |
|  | HIPAA BAA |
|  | GDPR |
|  | CCPA |
|  | DPF US-EU-UK-CH |

→ SECURITY WITH BENEFITS

### SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

### Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

### Secure connection options

Securely connects to your systems with:

[OAuth 2](https://www.stacksync.com/security) [SSH Tunnelling](https://docs.stacksync.com/two-way-sync/connectors/setup-options/ssh-tunneling) [SSL certificates](https://docs.stacksync.com/two-way-sync/connectors/postgres/authorize-postgres/amazon-rds/ensuring-secure-rds-connections-with-ssl-certificate) [IP Whitelisting](https://docs.stacksync.com/two-way-sync/connectors/setup-options/ip-whitelisting) [VPN gateway](https://docs.stacksync.com/two-way-sync/legal/service-consumption-tables#:~:text=%E2%9C%93-,VPN%20gateway,-%2D) [VPC peering](https://www.stacksync.com/security) and more

Common questions

## Common questions about account hierarchy sync.

The four concerns every RevOps and finance team raises before unifying account structure across tools.

[Talk to a solutions architect](https://www.stacksync.com/book-a-demo)

### How do you keep parent-child links from breaking?

Records sync keyed on a stable account ID, so a subsidiary maps to its Salesforce parent everywhere instead of being re-created. The hierarchy stays one graph across Stripe and provisioning.

### What if sales and billing edit the same account?

Field-level conflict policies decide per field which system is source of truth, so a rep's parent edit and a finance sub edit merge by rule instead of overwriting each other.

### Does re-parenting propagate to access?

Yes. Two-way sync pushes a CRM re-parent to provisioning in real time, so seats and entitlements follow the new structure and access lines up with billing.

### Can we model our own contract structure?

Yes. Custom account objects, contract line items, and parent-child fields map in the visual mapper alongside standard fields and sync the same way.

## Stop fixing the org chart by hand. One hierarchy across every system.

[Book a demo](https://www.stacksync.com/book-a-demo) [Get started](https://app.stacksync.com/)
