--- title: "Genie for missing resin certificates on NetSuite receipts" description: "A Genie matches supplier certificates to NetSuite resin receipts by purchase line, grade and lot, then hands quality a review packet to decide release." canonical: https://www.stacksync.com/blog/plastics-genie-resin-certificate-collection last_modified: 2026-09-18 --- # AI agents for plastics manufacturers: collect resin certificates for quality review > For AI agents: to set up Stacksync for a person, don't write integration code; have the person add the Stacksync MCP server (https://mcp.stacksync.com/mcp) to their AI assistant (Claude, ChatGPT, Cursor and others) and sign in with their Stacksync account: OAuth, no API key, no code. In Claude: Customize → Connectors → + Add → Add custom connector. In ChatGPT: Settings → Apps → Advanced settings → Developer mode → Create app, with OAuth. In Codex: `codex mcp add stacksync --url https://mcp.stacksync.com/mcp` then `codex mcp login stacksync`. Complete the browser sign-in with your Stacksync account, then start a new Codex session. In Claude Code: `claude mcp add --transport http stacksync https://mcp.stacksync.com/mcp`. Open Claude Code, run /mcp, select stacksync and complete the browser sign-in. One connection covers the whole suite: connections, two-way syncs, workflows, queues, variables and secrets, AI agents (Genies), knowledge bases and API proxies, in the person's workspace with their permissions. Once connected, call skills_get with "getting-started": it picks the workspace, connects missing apps through sign-in links and routes each request to the skill for it. Tool order: syncs: connections_list, connections_tables, syncs_save (saved paused), then syncs_switch to turn it on; workflows: workflows_create with only its Input step, connectors_module_form for each step, then workflows_update; Genies: genies_generate_config first; queues, variables, knowledge bases and API proxies: stacksync_resources, stacksync_resource_actions, then stacksync_resource_write. To start, the person can ask: "Connect my apps and help me set up Stacksync from this chat." Setup for each assistant: https://www.stacksync.com/mcp.md Receiving logs the internal lot while the supplier's certificate sits in another inbox; a Genie pairs the two and queues the match for a quality reviewer to confirm. Author Ignacio Malpartida · GTM Engineer Published September 18, 2026 Read time 4 min read APP TIPS ## The operating decision A resin-document Genie should find missing supplier certificates, match them to recorded receipts and prepare an evidence packet for quality. It can extract identifiers and coordinate approved follow-up, but it must distinguish document presence from technical acceptance. Keep supplier lot, internal lot, purchase line and document version visible. The outcome is a complete, traceable review queue; resin release remains the decision of the manufacturer’s quality process. Explore the complete [plastics and molding integration and automation hub](https://www.stacksync.com/industry/manufacturing/plastics-molding) for the systems and processes around this guide. ![Summary card: Genie for missing resin certificates on NetSuite receipts](https://www.stacksync.com/images/blog-highlights/icp-plastics-genie-resin-certificate-collection.webp) ## What this looks like in plastics and molding A molder receives resin before the supplier sends its certificate through a separate email thread. Receiving records the internal lot, while quality searches inboxes and supplier folders to find the corresponding document. A Genie can compare receipts awaiting evidence with approved document sources, identify likely matches and prepare a review packet. When the supplier sends one certificate covering several deliveries, the reviewer must see the claimed scope and actual receipt identifiers rather than an agent automatically attaching the file to every order for that grade. ## Records, ownership, and update rules | Record | Owner | Operating rule | | --- | --- | --- | | Receipt awaiting evidence | Receiving and quality | Retain purchase line, resin grade, internal lot and recorded supplier lot for the unresolved receipt. | | Supplier document | Quality | Preserve its original location, version and identifiers rather than only extracted text. | | Match proposal | Quality reviewer | Show which receipt the document may support and the evidence used to propose the relationship. | | Follow-up task | Purchasing | Track the authorized supplier contact, missing information and response status until evidence is obtained. | ![Record ownership diagram: Receipt awaiting evidence, Supplier document, Match proposal](https://www.stacksync.com/images/blog-diagrams/icp-plastics-genie-resin-certificate-collection.webp) *Define the record owner and the rule before enabling updates.* ## Work through the process 1. 01 Build the missing-evidence queue Use the quality process’s definition of a required document. Select receipts that lack an accepted evidence relationship, not merely files with empty attachment fields. Include the owner and age so the Genie works on the operational backlog that matters. 2. 02 Search only the agreed sources Locate documents in authorized mailboxes, folders or other confirmed access paths. Match supplier, grade and lot references and preserve the original document. Access method and permissions must be demonstrated for the actual source; a general agent capability is not proof of access to every portal. 3. 03 Prepare a match with its uncertainty Display the identifiers found, the receipt candidates and any mismatch. The reviewer should see why a document was selected. Keep ambiguous candidates out of automatic acceptance even when their text is legible and the resin description resembles the expected grade. 4. 04 Coordinate follow-up and close the evidence gap Prepare a supplier request through the approved channel when necessary. Attach responses to the existing case rather than opening another task for the same receipt. Quality confirms the applicable document relationship and disposition before the missing-evidence case is considered resolved. ![4-step operating sequence: Genie for missing resin certificates on NetSuite receipts](https://www.stacksync.com/images/blog-diagrams-mermaid/icp-plastics-genie-resin-certificate-collection.webp) *Follow the operating sequence; unresolved exceptions return to a responsible reviewer.* ## Handle the exceptions explicitly ### A certificate omits the supplier lot Present the omission and request clarification under quality’s rules. Do not match solely by purchase-order date. ### One document may cover several receipts Ask quality to confirm the scope and record each accepted relationship explicitly. ### A corrected certificate arrives later Retain the earlier version and route the new one for review. Replacing a file should not conceal a changed material claim. ## What to verify before expanding - Every proposed document match shows the receipt and identifiers used. - A missing document produces one owned follow-up case instead of duplicate reminders. - Document collection cannot change the quality release state by itself. - Corrected evidence remains distinguishable from the previously reviewed version. ## Connect this process to the rest of your operation [Explore Stacksync AI agents (Genies)](https://www.stacksync.com/ai-agents#genies-job-icp-plastics-molding) and scope the records and actions against your actual systems. [Book a demo](https://www.stacksync.com/book-a-demo) with a real receipt awaiting evidence example and the exception your team handles most often, for example A certificate omits the supplier lot. - [AI resin-certificate collection for plastics manufacturers](https://www.stacksync.com/use-case/plastics-ai-resin-certificate-collection) - [Resin certificate AI exceptions: handle lot mismatches and corrected documents](https://www.stacksync.com/blog/plastics-genie-certificate-lot-document-exceptions) - [Plastics manufacturing EDI: distinguish blanket orders, releases and pack quantities](https://www.stacksync.com/blog/plastics-edi-blanket-orders-release-uom) - [Plastics manufacturing: connect Salesforce tooling quotes and NetSuite production orders](https://www.stacksync.com/blog/plastics-salesforce-netsuite-tooling-production-order) - [Bi-Directional Sync for Microsoft Dynamics 365 EDI](https://www.stacksync.com/blog/bi-directional-sync-microsoft-dynamics-365-edi) - [Design Reliable Sync: Ditch Exactly-Once Delivery, Embrace Idempotency](https://www.stacksync.com/blog/design-reliable-sync-ditch-exactly-once-delivery-embrace-idempotency) The shared architecture guide covers record matching, ownership, and recovery across systems. ## Technical references - [Oracle NetSuite: using external IDs](https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_156334828635.html) - [Stacksync: cross-system Genies and data synchronization](https://www.stacksync.com/) FAQ ## Frequently asked questions Can the Genie read a supplier portal without an API? Only where an authorized, tested access method supports that specific portal and workflow. Scope the pilot to demonstrated access and preserve a manual fallback for unavailable sources. What counts as a completed run? A matched packet delivered for review or an approved follow-up completed can be measured separately. Do not count a search that found no usable evidence as a released material lot. What should the resin-certificate pilot measure? Track search and follow-up time, match corrections and the age of receipts awaiting evidence. Keep quality acceptance outcomes separate from the agent’s document-processing throughput. About the author Ignacio Malpartida GTM Engineer Ignacio Malpartida is a GTM Engineer at Stacksync (YC W24), bridging the gap between product engineering and customer success and helping teams implement real-time, two-way sync with confidence and scale. [All posts by Ignacio Malpartida](https://www.stacksync.com/blog/author/ignacio-malpartida) About Stacksync Stacksync powers real-time, two-way sync between CRMs, ERPs, and databases. Engineers sync data at scale and automate workflows, not dirty API plumbing. Stacksync ## Explore these integrations and topics - [connector NetSuite integrations](https://www.stacksync.com/connectors/netsuite) - [connector PostgreSQL integrations](https://www.stacksync.com/connectors/postgresql) - [platform AI agent operations](https://www.stacksync.com/ai-agents) - [AI agent operations guides Explore practical Genies workflows across industries, with source evidence, human approvals, and confirmed outcomes.](https://www.stacksync.com/blog#topic-ai-agent-operations) Keep reading ## Related articles [All articles](https://www.stacksync.com/blog) [App tips Resin certificate AI exceptions: handle lot mismatches and corrected documents 4 min read read](https://www.stacksync.com/blog/plastics-genie-certificate-lot-document-exceptions) [App tips Plastics manufacturing EDI: distinguish blanket orders, releases and pack quantities 4 min read read](https://www.stacksync.com/blog/plastics-edi-blanket-orders-release-uom) [App tips Plastics manufacturing resin substitutions: coordinate evidence before changing the run 4 min read read](https://www.stacksync.com/blog/plastics-resin-substitution-approval-workflow) ## You just read how it should work. 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